i have an hp laptop and everytime i restart it it just freeezes and wont do anything. how can i just restore it? im broke, so thats not an option of paying someone. im on my moms computer right now. thanks everyone! these helped. fixed it. now i’ll know incase there’s ever a “next time”. i started to panic. i love my computer lol. ♥

Answer:
Some pc’s dont come with a cd for windows. For these you must turn off your pc, wait 15 seconds and turn on again. Place your finger on the F11 key and be ready. When the screen says to, you only have about 3 seconds to push the F11 key. Then just follow directions. This will do a total restore so you will need to save your photos and music first, if you can. This takes out all junk, even virus’s.

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